Form I-9 by Phone

Form I-9 by Phone

To complete Form I-9, you must call at your convenience during our Call Center hours (below). One of our Form I-9 specialists will guide you and the “authorized representative” through completing the form for your employer.

To prepare for the call:

  1. Follow all instructions in the email you received;
  2. Have your case number handy, which you will find at the top of the instructions email or in the subject line of any email we sent you;
  3. If instructed to do so, you should complete Section 1 of Form I-9 before the call;
  4. You must have a blank, printed copy of page 2 (Section 2);
  5. You must have available your actual and unexpired identification documents from the Lists of Acceptable Documents;
  6. The person who will act as your employer’s representative must be physically present, face to face with you when you call.

Call 678-786-1420 during the hours listed below.

Special Hours
Closed Labor Day, September 5
Closed Saturday, September 10

Call Center 678-786-1420

Monday — Tuesday, 8 am to 9 pm ET
Wednesday — Thursday, 9 am to 9 pm ET
Friday, 9 am to 6 pm ET
Saturday, 9 am to 1 pm ET
Closed Sunday

If you have questions about this process, do not call but contact us here.

Resources